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TransPecos Banks. Texas Banking at its Best.

Privacy

Rev. Date 9/14

FACTS What Does TransPecos Banks Do With Your Personal Information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number
  • Income
  • Credit History
  • Credit Score
  • Checking account information
  • Employment information
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business.
In the section below, we list the reasons financial companies can share their customers' personal
information; the reasons TransPecos Banks chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does TransPecos Banks Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes
information about your transactions and experiences
No We Do Not Share
For our affiliates’ everyday business purposes
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you No We Do Not Share
For non affiliates to market to you No We Do Not Share
Questions? Call toll-free (877) 445-9550 or go to www.transpecosbanks.com
Who we are
Who is providing this notice? TransPecos Banks
What We Do
How does TransPecos Banks protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and building
How does TransPecos Banks collect my information? We collect your personal information, for example, when you
  • Open an account or deposit or withdraw from your account
  • Apply for a loan or provide account information
  • Give us your income information
  • Pay your bills  
  • Use your credit or debit card
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
(See below for more on your rights under state law.)
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • TransPecos Banks does not share with affiliates.
Non‑Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • TransPecos Banks does not share with non-affiliates.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our Joint marketing partners include insurance companies.
Other Important Information
For Texas Customers. The TransPecos Banks, SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against the TransPecos Banks, SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 201, Austin, Texas 78705-4294; Telephone No. (877) 276-5550; Fax No. (512) 936.2003; or via electronic submission via the Department's website.