Skip Navigation Download Adobe® Acrobat Reader to view Portable Document Format (PDF).
FDIC-Insured - Backed by the full faith and credit of the U.S. Government
TransPecos Banks. Texas Banking at its Best.

Customer Complaints/Notices

For Customer Complaints Contact:

Phone:
210-228-4425
Email: feedback@transpecos.bank
Mailing Address:
Attention – Compliance
TransPecos Banks
1305 E. Houston St. Bldg 1 Ste 1200
San Antonio, Texas 78205

 

The TransPecos Banks, SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending.

 
Any consumer wishing to file a complaint against the TransPecos Banks, SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 201, Austin, Texas 78705-4294; Telephone No. (877) 276-5550; Fax No. (512) 936.2003; or via electronic submission via the Department's website: Texas Department of Savings and Mortgage Lending



Notice of Expiration of the Temporary Full FDIC Insurance Coverage for Non interest-Bearing Transaction Accounts


By operation of federal law, beginning January 1, 2013, funds deposited in a non interest-bearing transaction account (including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning January 1, 2013, all of a depositor's accounts at an insured depository institution, including all non interest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.

For more information about FDIC insurance coverage of non-interest-bearing transaction accounts, visit their site.

 

 

To File a Complaint with the CDFI Fund:


In accordance with federal laws and U.S. Department of the Treasury policy, TransPecos Banks, SSB is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability.  Please visit https://www.cdfifund.gov/about/non-discrimination for information on submitting your complaint with the CDFI Fund; write to: U.S. Department of the Treasury, Director, Office of Civil Rights and Equal Employment Opportunity 1500 Pennsylvania Avenue, N.W., Washington, DC 20220; call (202) 622-1160; or send an e-mail to: crcomplaints@treasury.gov.